IMPORTANT NOTICE TO MASTERCARD DEBIT CARDHOLDERS
Effective Oct. 19, 2015, the Credit Union will begin blocking ALL international debit card transactions. We have been receiving hundreds of dollars of fraud daily with the majority of them coming through internationally. These transactions cannot be charged back to the merchant. The transactions must be written off by the Credit Union with no recourse. This is not an expense the Credit Union can sustain not to mention the inconvenience to the members who are being hit by these fraudulent transactions.
If you are trying to do an online or in-person transaction that is going through a company that is international, you will need to contact the Credit Union for each and every transaction to have it authorized. If you are traveling internationally, you must notify the Credit Union with the dates of travel and places you will be visiting. You will be required to sign an authorization form for all releases.
PLEASE remember that this release may leave your account vulnerable to fraud. The Credit Union will not be responsible for any international fraud that may hit your account due to this release.
If you have any questions, please contact the Credit Union.
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Help Combat Fraud and Protect Your Account!
We need your help to stop fraud in its tracks. It is more important than ever to keep your personal information with the Credit Union current. Please make sure we have the fastest way to contact you in case of possible fraud. If you have an email address or cell phone on file with the Credit Union, we can prevent losses to your account. Call today to update your information.